Transactions Showing Wrong Amounts

If transaction amounts look wrong, here are the most likely causes.

Debits showing as positive (or vice versa)

Cause: Different banks use different sign conventions. Some show debits as negative, others as positive.

How GigBooks handles it:

• Debits (money out) are stored as negative amounts
• Credits (money in) are stored as positive amounts
• GigBooks auto-detects the convention based on your bank format

If it's wrong: The bank auto-detection may have miscategorized the sign. Contact support with your bank name and a sample (anonymized) of the issue.

Amounts doubled or halved

Cause: Some bank CSV exports include both a running balance column and an amount column. If the wrong column was selected, amounts will be incorrect.

Fix: If using column mapping, make sure you selected the transaction amount column, not the balance column.

Currency issues

GigBooks works with Canadian dollars. If your statement includes foreign currency transactions, the amount shown is what your bank charged in CAD (the converted amount).

Rounding

All amounts are rounded to 2 decimal places, matching standard banking precision.